Shipping policy
OLYMPUS Shipping Policy
Order Processing
Orders are typically processed within 2–5 business days before shipment. Processing times may vary during product launches, holidays, or periods of high order volume.
Shipping Times
Estimated delivery times are shown at checkout and may vary depending on the destination and shipping method selected. Please note that processing time is separate from shipping/transit time.
Shipping Rates
Shipping costs are calculated and displayed at checkout before your order is completed.
Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information when available. Please allow some time for tracking information to update after your package has been handed to the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please contact us as soon as possible at Contact@shopolympus.co. We cannot guarantee that an address can be changed once an order has entered fulfillment.
Lost, Delayed, or Damaged Packages
Shipping carriers may occasionally experience delays outside of our control. If your package arrives damaged, is lost in transit, or you experience another delivery issue, please contact us at Contact@shopolympus.co and we will assist you.
International Orders
International shipping availability, rates, and estimated delivery times are displayed at checkout where available. Customers may be responsible for applicable customs duties, taxes, or import fees depending on the destination country.
Contact
For questions regarding shipping or an existing order, contact us at: